***Special Christmas season returns and exchange periods - To make gift buying just that little bit easier we have amended our exchange and return times over the festive months! UK Returns are now 35 days or exchanges 45 days from date of purchase. International policy is now 40 days for returns and 45 days for exchanges from date of purchase *** This policy will be live from 20th November - 1st January when it will revert back to our usual returns periods. Thanks!
Online orders are processed and shipped within 48 hours, weekends and holidays excluded and we ship internationally!
UK SHIPPING £4.95
EUROPEAN SHIPPING £8.95
WORLDWIDE SHIPPING £13.95
Concerning Europe/Worldwide shipments if you order over two dresses at the same time the shipping cost will be charged based on weight instead of the standard cost.
All returns must be approved by Coco Fennell.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded but may be exchanged.
Returns must be received by Coco Fennell within 15 days of purchase for United Kingdom customers and 20 days of purchase for international customers.
To be eligible for a return, your item must be unused and in the same condition that you received it.
All pre-order dresses are eligible for refunds 15 days from the date the item was sent as apposed to purchased.
Please note that after placing an order you will recieve an email receipt confirming the purchase intent. This email receipt does not comprise a contract. Orders may be canceled at any time due to insufficient stock, an inability to authorize a payment, suspicion of fraudulent intent, discovery of an incorrectly priced item, or any other reason deemed appropriate by Coco Fennell. In addition, Coco Fennell reserves the right to decline or cancel any such orders. If the purchase has already been charged to the customer's credit card, Coco Fennell will issue a refund to the account in the same amount as the incorrect price.
Coco Fennell reserves the right to alter the information on this site and the services and products described therein anytime without notice.
Paypal and credit cards accepted. No personal cheques or money orders accepted.
A Few Other Things
Model: Mimi Wade
Photography: Louie Banks
Hair: Sami Knight
Make Up: Lucy Wearing
Model: Alba Hodsoll
Photography: Lucia O'Connor-McCarthy
Hair: Lucie Luella
Make Up: Lucy Wearing